Our client is a leading mail-order pharmacies in and sets new and above all high standards in terms of quality, customer focus, range and speed. As a full-range pharmacy, the company has been supplying customers directly to their homes since 2004.
Description:
Developing concepts for re-designing the pharmacy value chain.
Key results:
- Sharpened and established a common vision of the future / What does the company stand for?
- Established a holistic frame for vision and integration
- Common understanding within the management circle about the status quo and key action areas (Vision, Strategy, Integration, Culture, Values)
- Mobilized and bought-in all key persons and stakeholders