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Operating Model and Processes

OPERATING MODEL AND PROCESSES

Make your organization fit for what comes next.

Simpler processes. Smarter operations. Greater Digital Fitness.

IPG helps companies simplify structures and processes, remove operational friction and use digital technologies, data and AI to improve performance, speed and scalability.

CXO QUESTION

Is our organization fit to deliver tomorrow’s strategy with today’s Operating Model?

Unclear accountability. Manual work. Fragmented systems. Slow adaptation

Operating Model Transformation closes the gap between strategic ambition and operational reality.

WHAT IT IS

Your Operating Model turns strategy into execution.

It is the system that connects strategy, processes, people, technology and decision-making to deliver results.

01

Processes

How work gets done end-to-end.

02

Organization &
Roles

Who owns, decides and collaborates.

03

Governance

How priorities, resources and performance are steered.

04

Technology &
Data

How tools, data, automation and AI support work.

05

Capabilities

What skills people need to run the model.

An Operating Model is not an organization chart.
It defines the practical way the company works and performs.

DIGITAL FITNESS

Build the Digital Fitness to perform better today and adapt faster tomorrow.

Digital Fitness is the ability to use digital technology, data and AI to continuously improve the way your organization works.

Simplify before
automating

Reduce complexity before adding new technology.

Create E2E
transparency

Make processes, ownership and handovers visible.

Connect data and
tools

Avoid new silos and enable better decisions.

Embed AI in work

Use AI where it improves speed, quality and productivity.

Digital Fitness is not a technology project. It is a business capability.

THE IPG DIFFERENCE

Simplify first. Digitalize what matters.
Design for performance.

IPG does not start with an organization chart or a technology solution. We start with the business outcomes you want to achieve and identify where today’s Operating Model creates friction.

STEP 1

Understand

Create transparency on processes, responsibilities, workload, tools and pain points.

STEP 2

Focus

Identify the highest-value opportunities for speed, productivity and quality.

STEP 3

Focus

Simplify processes, clarify ownership and define digital capabilities.

STEP 4

Enable

Use automation, analytics and AI where they create measurable value.

STEP 5

Mobilize

Translate the target model into use cases, roadmap, budget and responsibilities.

STEP 6

Anchor

Make the new Operating Model work through governance and capability building.

Top-down priorities

Align C-level ambition, value focus and decision principles.

Bottom-up reality

Understand work, pain points, manual workload and tool fragmentation.

Measurable roadmap

Translate opportunities into use cases, impact, budget and roadmap.

Listening to our clients “Operating Model and Processes”

IPG’s deep expertise in Global Footprint & Operating Model redesign proved highly valuable. Another key success factor was the close integration with our organization, combined with a pragmatic, results-oriented approach. Within months, a clear roadmap was created and full management alignment was achieved.


★★★★★
★★★★★

Reinhard Mayer

Former CFO GETINGE Group

DIGITAL FITNESS along our entire JOST value creation process is a key success factor for us. Together with IPG, we were able to uncover important efficiency potential in purchasing, supply chain and production and define valuable focal points for future digital solutions in company-wide JOST process management.


★★★★★
★★★★★

Dirk Hanenberg

COO JOST Werke SE

IPG’s expertise strongly supported the development of our integrated global Supply Chain & Procurement function aligned with the new Getinge Operating Model. Through a collaborative redesign process, IPG helped establish a new structure, governance model, and strong cross-functional alignment from the start.


★★★★★
★★★★★

Markus Medart

Former President Supply Chain Getinge Group

IPG has helped a lot to focus on creating something really new instead of letting the same thing become more intense. Together with IPG, we have managed to design a fully connected & harmonized operating model and cross-regional shared functions to leverage both our size as well as our expertise. As key result we thereby substantially increased our sales efficiency and productivity.

★★★★★
★★★★★

Heinz Jacqui

Senior Vice President Gunnebo Group

IPG is one of the first addresses for supply chain transformation. For us, IPG is an ideal strategic partner not only as an initiator and pioneer, but also as a strategic implementation partner for innovative supply chain solutions and associated digital business models.



★★★★★
★★★★★

Dirk Reich

Co-Founder / Board Member Log-hub Imperial Logistics

As recognized Thought Leader and Co-Creator for innovation with a long track record in the digital transformation of leading companies, IPG's expertise within the Swiss dialogue about digitalization and technology management (i.e. in the national INDUSTRIE 2025 initiative) especially with regards to the development of unique digital business models is highly appreciated!

★★★★★
★★★★★

Rene Brugger

President Swiss Technology Network

On the way to our new order fulfillment organization, we harmonized the roles, tasks and competencies between the functions involved and established a common end-2-end process understanding. In the interplay between "thought ahead" and "agreed within the circle of stakeholders", the IPG approach has contributed decisively to our new setup and our collaborative approach.

★★★★★
★★★★★

Harry Baumann

Manager Supply Chain and Operations Uster Technologies AG

On the path to our new strategy, we asked key questions about market trends, their pace of development, and how we wanted to position our future offering. Clear and pragmatic answers emerged through a collaborative process that combined forward-thinking ideas with broad organizational input. IPG’s approach, together with its senior consultants, made a decisive contribution to our development.

★★★★★
★★★★★

Dr. Martin Schefter

CEO / BARTEC Safe.t Technology

In the comprehensive exchange of knowledge and the global networking of know-how from different areas and perspectives, we see IPG with the relevant industry 4.0 competence as a valuable partner and impulse generator for the further development of Smart Factory solutions.



Prof. Dr. Vidosav Majstorović

Professor Mechanical Engineering Faculty University of Belgrade

SUCCESS CASES on “Operating Model and Processes”

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