Scope: Digital Transformation
Client: Global medtech leader
Our client offers products and systems within healthcare and life sciences. Decades of scientific and technical knowledge. The company operates in more than 40 countries.
Description:
Offer Integrated Workflow Solutions for optimized equipment utilization. Online - portal to the world of its services such as automatic replenishment of consumables, remote diagnostics, predictive services, and much more.
Key results:
- Global Medtech leader was able to offer a solution portfolio to customers with real added value:
- Increased efficiency with real-time information regarding equipment health at any time.
- Gained insight to optimize the workflow and equipment performance.
- Improved uptime with user-friendly help function along with local technicians & predictive maintenance.
- Enabled Medtech Services gives the benefit of stock/replenishment services
- Medtech leader could tie the Online tool into the complete service portfolio as a differentiator from competitors and closest customer relationships possible